Welcome to the gaming world brought to you by Guangzhou Xufeng Qingyu Information Service Co., Ltd. We're thrilled to have you on board as you explore our diverse range of casual gaming services. At our company, we firmly believe that a great gaming experience goes hand in hand with robust privacy protection. That's why we've crafted this detailed Privacy Policy to give you complete transparency about how we handle your personal data.
This policy isn't just a set of rules; it's a commitment from us to you. We'll walk you through every aspect of data management, from how we collect information when you start your gaming journey, to how we use it to enhance your experience, store it securely, and protect it from any potential threats. We'll also make sure you're well - aware of your rights regarding your data, so you're always in control.
Before you dive into our gaming services, we encourage you to take a moment to carefully read this Privacy Policy. By accessing or using our services, you're indicating that you understand and agree to the practices described within. If you have any questions at any point, don't worry – we've provided contact details at the end of this policy, and our team is ready to assist you. Let's start this gaming adventure with trust and peace of mind.
I. Data Collection
At Guangzhou Xufeng Qingyu Information Service Co., Ltd., we are committed to delivering excellent and customized gaming experiences. To achieve this, we gather various types of information during your interaction with our games. The collection of this data aims to enhance service functionality, improve quality, and tailor the gaming experience to your preferences. The information we collect includes personal details, game - related data, automatically generated technical data, and information from third - party sources under specific conditions.
(I) Personal Details
To create a secure and personalized gaming environment, we collect specific personal details when you register for an account, make in - game purchases, participate in events, or contact our support team. This information is crucial for accurate identity verification and effective account management.
Information Collected: We may collect your name, email address, date of birth, gender, payment information (such as credit card details or payment account numbers), and the username and password you create for our platform. If you log in through third - party social media platforms, we may access publicly available information from those platforms, such as your profile picture, nickname, and friend list, depending on the permissions you grant.
Purpose of Collection: The personal details collected are used to establish and maintain your gaming account. This enables us to offer dedicated customer support, efficiently process in - game transactions, and send important notifications, including game updates, security alerts, and event reminders. Additionally, this information helps us personalize your gaming experience. For example, we can recommend games or in - game items based on your age, gender, and gaming history. We prioritize privacy protection and only collect data necessary for service provision and improvement.
(II) Game - Related Data
To continuously optimize our services and customize your gaming experience, we collect data about your in - game activities. Analyzing this data allows us to understand how you interact with our games, enabling us to offer more relevant content and refine game mechanics.
Information Collected: This includes your game progress (such as completed levels and scores), time spent playing, achievements unlocked, interactions with other players (e.g., chat messages, trading activities, and team participation), and purchase history. We also record frequently used game features, challenges attempted, and your responses to in - game events.
Purpose of Collection: Our goal is to provide personalized gaming content. For instance, if you frequently play a specific game mode, we may recommend similar or more advanced modes. By analyzing your performance, we can adjust the game's difficulty to ensure it remains challenging yet enjoyable. This data also helps us monitor progress and conduct targeted advertising or promotions. For example, if you're struggling with a level, we might offer a power - up item. Moreover, the data assists us in enhancing game performance, fixing bugs, and improving the overall experience for all users.
(III) Automatically Generated Technical Data
As you use our services, we automatically collect certain technical data through various technologies. This data is crucial for analyzing trends, monitoring usage patterns, and ensuring the smooth operation of our services.
Information Collected: We collect your IP address, device identifiers (such as IMEI for mobile devices or MAC address for network devices), browser type, operating system details (including version and language settings), browser language, screen resolution, and browsing activity details (e.g., pages visited, time spent on each page, links clicked, and action frequency). We also record game start and stop times.
Purpose of Collection: This data is primarily used for technical support. For example, if you encounter a game issue, we can use this information to diagnose and resolve it. It ensures that all service functions operate correctly and helps us detect potential issues in advance, such as server - side problems or device compatibility issues. Additionally, we use this information to optimize website and game performance. For instance, if many users on a specific device experience lag, we focus on optimizing the game for that device. The data also aids in understanding player habits, which is valuable for improving marketing strategies and detecting security threats.
(IV) Third - Party Information
Our services may integrate with third - party platforms, such as payment gateways, analytics providers, and advertising partners. These third parties collect additional information from you in accordance with their privacy policies.
Purpose of Integration: Connecting with third - party analytics providers helps us understand your interaction with our games in detail, enabling service improvement. Advertising partners assist in delivering relevant ads. We carefully select and screen these partners to ensure they adhere to strict privacy and security standards. Agreements are in place to protect your information and ensure data is used only for specified purposes.
II. Data Usage
The information we collect is mainly used to enhance your gaming experience, customize content to your preferences, and ensure you have access to the latest features and updates. Additionally, your data helps maintain game security, display relevant advertisements, and comply with the laws and regulations of Guangzhou, China.
(I) Service Provision and Improvement
Your personal information and game data are essential for providing a personalized gaming experience.
Processing Method: We use this data to customize game content for you. For example, if you prefer certain game genres, we may recommend new games or content within that genre. We also suggest in - game items that match your playing style. To optimize performance, we analyze usage data. If a game area causes performance issues for many players, we focus on improving that part.
Benefits for You: By customizing the game to your preferences, we create a more enjoyable, responsive, and engaging gaming environment. You'll encounter content that suits your interests, making the experience more fulfilling. The game will run more smoothly, reducing technical glitches. You'll also benefit from new features and improvements based on usage data analysis.
(II) Advertising and Marketing
Your data enables us to display advertisements and promotions relevant to your interests, both within and outside the game.
Processing Method: Using advanced analytics and algorithms, we analyze your personal information, game data, and browsing history to understand your interests. Based on this understanding, we display targeted advertisements and promotional content.
Benefits for You: You'll receive customized offers and advertisements that match your gaming style and preferences. This makes the experience more interesting and helps you discover new games and content you might enjoy. You can opt out of personalized ads through in - game settings or unsubscribe links in promotional emails.
(III) Game Security
To maintain fairness and security in the gaming environment, we use the collected information for security monitoring and risk assessment.
Processing Method: We analyze game behavior data, login information, and device details to identify abnormal activities. Our security systems use machine - learning algorithms to detect patterns indicating cheating or unauthorized access.
Benefits for You: This helps protect your account from unauthorized access and ensures a fair and secure gaming environment. Your personal information and game progress are better protected, contributing to the overall health of the gaming community.
(IV) Legal Compliance
We use your information in accordance with the laws and regulations applicable in Guangzhou, China to ensure the legality of our business operations.
Processing Method: We ensure that all data collection and processing activities comply with relevant local data protection laws. This includes obtaining your consent when required and implementing appropriate security measures.
Benefits for You: You can use our services with confidence, knowing that your information is handled legally and responsibly.
III. Data Storage and Protection
We are committed to storing your data securely and protecting it from unauthorized access, loss, or misuse. Our comprehensive approach to data storage and protection is designed to give you peace of mind while you enjoy our gaming services.
(I) Data Storage
Your personal information and game data are stored on secure servers protected by industry - standard encryption protocols and strict access controls.
Encryption Protocols: We utilize advanced encryption algorithms, such as AES (Advanced Encryption Standard), to encrypt your data both at rest and in transit. This ensures that even if unauthorized parties manage to intercept your data, they won't be able to decipher it without the appropriate decryption keys.
Access Controls: Our access control systems are multi - layered. Only authorized personnel with specific job - related needs have access to your data. We implement role - based access, meaning that employees are granted access rights based on their job functions. For example, customer support staff may have access to basic account - related information to assist you, while developers may have access to technical data for debugging and improvement purposes. All access is logged, and any unusual access patterns are immediately flagged for investigation.
Storage Location: Our data is stored in secure data centers located in multiple regions. These data centers are equipped with state - of - the - art physical and digital security measures. Physically, they are protected by security guards, biometric access controls, and surveillance systems. Digitally, they are shielded by firewalls, intrusion detection systems, and regular security patches to keep up with the latest threats.
(II) Data Retention
We retain your personal data for the period necessary to achieve the purposes stated in this Privacy Policy or as required by law. Generally, data is retained for 3 - 5 years.
Retention Criteria: The 3 - 5 - year retention period is determined based on several factors. For transaction - related data, such as in - game purchases, we retain it for the duration required by local financial regulations to ensure compliance with accounting and auditing requirements. For game - related progress data, we keep it for a reasonable period to allow you to resume your gaming experience if you take a break. However, we review and purge data regularly to ensure that we are not retaining any unnecessary information.
Deletion Method: You can request the deletion of your personal data by contacting our customer support team. We have a dedicated process in place to handle such requests. First, we will verify your identity through multiple means, such as sending a verification code to the email address associated with your account or asking you to answer security questions set during registration. Once your identity is confirmed, we will initiate the deletion process. This process may take some time, especially if your data is distributed across multiple servers or storage systems, but we strive to complete it as quickly as possible, usually within 7 business days.
(III) Data Security
We employ strong encryption, firewalls, and conduct regular security audits to protect your data. However, since no system can be completely secure, we recommend that you also take steps to protect your own data.
Encryption for Data Integrity: In addition to encrypting data for confidentiality, we also use encryption techniques to ensure data integrity. This means that we can detect if any data has been tampered with during storage or transmission. Hash functions are used to generate unique digital fingerprints of your data, and these fingerprints are compared whenever the data is accessed or transferred to ensure its integrity.
Firewalls and Network Security: Our firewalls act as a barrier between our internal systems and the external network. They are configured to block unauthorized incoming traffic and prevent malicious software from infiltrating our servers. We also implement intrusion prevention systems (IPS) that can detect and stop suspicious network activity in real - time. Regular network penetration testing is carried out to identify and fix any potential vulnerabilities in our network infrastructure.
Security Audits: We conduct regular security audits, both internal and external. Internal audits are performed by our own security team to review our security policies, procedures, and systems for compliance and effectiveness. External audits are carried out by independent third - party security firms. These firms use industry - recognized standards and best practices to assess our security posture. The results of these audits are used to identify areas for improvement, and we implement corrective actions promptly.
User - Side Security Recommendations: We encourage you to take steps to protect your own data. This includes choosing a strong password that is unique to our platform, using a password manager to securely store your passwords, and enabling two - factor authentication (2FA) if available. Additionally, avoid using public or unsecured Wi - Fi networks when accessing our services, as these networks may pose a security risk.
(IV) Legal Compliance and Security
We may disclose your data when required by law in Guangzhou, China or to protect our legitimate rights and interests.
Legal Requirements: In cases where we are legally compelled to disclose your data, we will only do so in strict compliance with the law. This may include requests from law enforcement agencies, regulatory bodies, or in response to a court order. We will ensure that any such disclosure is limited to the minimum amount of data necessary to satisfy the legal requirement.
Protecting Legitimate Interests: There may be situations where we need to disclose your data to protect our legitimate rights and interests. For example, if we suspect that your account is being used for illegal activities, such as cheating in games or violating our terms of service, we may share relevant information with appropriate parties to address the issue. However, we will always balance our interests with your privacy rights and ensure that any disclosure is reasonable and proportionate.
(IV) Legal Compliance and Security
We may disclose your data when required by law in Guangzhou, China or to protect our legitimate rights and interests.
When legal authorities present a valid legal order, such as a subpoena or a court summons, we are obligated to comply. Before disclosing any data, we will carefully review the request to ensure its authenticity and legality. We'll also make efforts to limit the data provided to only what is strictly necessary to meet the legal requirement, safeguarding your privacy to the greatest extent possible.
In situations where we believe there is a threat to our services, like cases of significant security breaches or when our intellectual property rights are violated, we might disclose your data as needed. For example, if we discover a hacker using your account to attack our servers, we may share relevant information with law enforcement or security partners to prevent further damage.
IV. Your Rights and Choices
You have several important rights regarding your personal data, and we are committed to facilitating your exercise of these rights.
(I) Access and Update
To view and correct your personal details, you can easily navigate to the in - game account settings. There, you'll find a dedicated section where you can review information like your name, email address, and gender. If you need to make any changes, simply follow the prompts provided. In case you encounter difficulties or if the information you want to update is not available in the in - game settings, you can reach out to our customer support team. They are trained to handle such requests promptly and will guide you through the process of accessing and updating your data.
(II) Account Deletion
If you decide to delete your account, you can initiate the process through our in - game interface or by contacting customer support. Please be aware that once your account is deleted, all associated game progress, purchased content, and saved settings will be permanently removed. We'll provide you with a confirmation prompt before finalizing the deletion to ensure you're fully aware of the consequences.
(III) Data Portability and Correction
You have the right to request a copy of your personal data in a commonly used and machine - readable format. This can be useful if you want to transfer your data to another service or simply keep a personal record. To make this request, send an email to our designated data - related support email address. Along with the request for a data copy, if you notice any inaccuracies in your data, you can also ask for corrections. We'll verify your identity and then review and update the data as necessary.
(IV) Restriction of Data Processing
Under certain circumstances, such as when you believe the accuracy of your data is in question or if you object to the processing based on a legitimate reason, you can request that we restrict the processing of your data. For example, if you're disputing a particular use of your data for advertising purposes, you can submit a request. We'll review your request and, if approved, will limit how we process your data until the issue is resolved.
(V) Objection to Data Processing
If you have legitimate grounds to object to our processing of your data, especially when we rely on our legitimate interests as the basis for processing, you can voice your objection. We'll carefully consider your objection and engage in a dialogue with you to understand your concerns. Depending on the nature of the objection, we may either stop the processing, modify our approach, or provide additional justifications for why the processing should continue.
V. Information Sharing and Disclosure
We take great care in managing how your data is shared to ensure your privacy is maintained.
(I) Sharing with Third Parties
We collaborate with various third - party service providers, such as payment processors, customer support providers, and analytics firms, to enhance our services. When sharing data with payment processors, we only provide the necessary payment - related information to facilitate smooth transactions. For customer support providers, access is limited to the information required to assist you with your inquiries. Analytics firms receive anonymized and aggregated data to help us understand overall user behavior and improve our services without compromising your privacy.
(II) Third - Party Advertising
To deliver targeted ads that might be of interest to you, we share non - personal data with advertisers. This non - personal data is typically in the form of aggregated user - behavior patterns, such as the types of games users play or the features they use most. We ensure that advertisers cannot use this data to identify you personally, and we have strict contracts in place to govern how they handle the data.
(III) Business Transfers
In the event of a merger, acquisition, or sale of all or a part of our business, your data may be transferred as part of the transaction. However, we'll ensure that the new entity is subject to similar data protection standards. Before any transfer, we'll inform you about the change and provide details on how your data will be protected under the new ownership.
VI. Children's Privacy Protection
We are extremely cautious when it comes to children's privacy. Our services are not intended for children under 13, and we have strict measures in place to prevent the collection of their personal information. During the registration process, we require users to provide their date of birth. If we detect that a user may be under 13, we will not allow the account creation and will prompt the user to seek parental guidance.
VII. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and personalize content. Cookies are small text files that are stored on your device when you visit our gaming platforms. These cookies help us remember your preferences, such as your language settings and in - game preferences, to provide a more seamless experience. They also enable us to analyze how you interact with our games, which pages you visit, and how long you stay, allowing us to improve our services.
You have control over cookies. You can manage your cookie preferences through your browser settings. Most browsers allow you to block, delete, or manage cookies. If you choose to block cookies, some features of our services may not function optimally, but you can still access the basic gaming experience.
VIII. Changes to the Privacy Policy
We may update this policy periodically to adapt to changes in our services, technology, or legal requirements. When we make significant changes, we'll notify you through in - game announcements, email notifications, or by posting a notice on our official website. We encourage you to review the privacy policy regularly to stay informed about how we handle your data.
IX. Contact Us
If you have any questions, concerns, or feedback regarding this privacy policy or our data - handling practices, please don't hesitate to contact us.
Email: [email protected]
Address: Room G290 (Self - numbered), Room 201, Block B, 2nd Floor, Compound of No. 61 Dongpu Erma Road, Tianhe District, Guangzhou City, China
