Terms Of Use

These Terms of Service (the "Terms") are a legally binding agreement established between you and Guangzhou Xufeng Qingyu Information Service Co., Ltd. (referred to as "Guangzhou Xufeng Qingyu", "we", "us", or "our" hereinafter). They apply comprehensively to your access to and utilization of all aspects of our services, including but not limited to our official websites, various applications, a wide range of casual games, and every service provided through our platforms (collectively known as the "Services" in these Terms). Before you start using our Services, it is of utmost importance that you read these Terms carefully. Once you access or use the Services, it is deemed that you have given your consent to be bound by these Terms. If you have any disagreement with any part of these Terms, you must immediately cease using the Services. I. User Eligibility (I) Age Limit

To use the Services provided by Guangzhou Xufeng Qingyu, you must have reached the age of 13. Users who are under 13 are strictly prohibited from using our Services. For young users between 13 and 18 years old, parental or guardian consent is an essential prerequisite for using the Services. We take our responsibility seriously to comply with all laws and regulations related to minors' online activities. This includes, but is not limited to, the Children's Online Privacy Protection Act (COPPA) in relevant regions and other local laws safeguarding minors' rights. We are committed to creating a safe and secure online environment for minors, ensuring that their privacy is well - protected. We implement strict measures to verify the age of users during the registration process, such as requesting valid identification information in some cases, and we have dedicated systems to monitor and prevent underage access to inappropriate content.

(II) Account Registration

Certain Services require you to create an account. When registering, you are obligated to provide accurate, complete, and up - to - date personal information. This includes your full legal name, accurate date of birth, a valid email address that you have regular access to, a working mobile phone number for verification purposes, and a strong and secure password. A strong password should consist of a combination of uppercase and lowercase letters, numbers, and special characters to enhance the security of your account.

You are the sole person responsible for maintaining the confidentiality of your account information. Under no circumstances should you share your account details, especially your password, with anyone else. This is to prevent unauthorized access to your account, which could lead to the leakage of your personal information, loss of virtual items or currency, or other negative consequences. You will be held fully accountable for all activities that occur under your account. Whether the activities are carried out by you directly or by someone who gains unauthorized access to your account due to your negligence in protecting your account information, you are liable. Guangzhou Xufeng Qingyu will not be responsible for any losses or damages arising from your failure to safeguard your account information. For example, if someone steals your password because you shared it on a public platform and then uses your account to make unauthorized in - game purchases, we will not be liable for reimbursing those purchases.

(III) Legal Compliance

When using our Services, you are required to abide by all applicable laws and regulations. This encompasses laws at the local, national, and international levels, depending on your jurisdiction and the nature of your use of the Services. In particular, you must comply with the laws in the region where you access the Services. For example, if you are accessing the Services from the European Union, you need to adhere to the General Data Protection Regulation (GDPR) regarding data privacy.

Using our Services for illegal or inappropriate activities is strictly prohibited. This includes, but is not limited to, intellectual property infringement, such as using copyrighted materials without permission. It also includes harassment of other users, which can take various forms like sending offensive messages, making threats, or engaging in cyberbullying. Additionally, the dissemination of harmful or illegal content, such as terrorist propaganda, child pornography, or malware - infected files, is completely unacceptable. We have a zero - tolerance policy for such activities and will take legal action against users who violate these rules, including reporting them to relevant law enforcement agencies.

(IV) Account Nature

User accounts are designed solely for personal use. You are not permitted to transfer, sell, lease, or share your account with others. This is to maintain the integrity of our service ecosystem and protect the rights and interests of all users. When you create an account, it is associated with your unique identity, and sharing it can lead to various problems. For instance, if you sell your account, the new user may engage in activities that violate our Terms of Service, which could result in the suspension or termination of the account, and you may also face legal issues.

If we detect unauthorized third - party use of your account, we reserve the right to take immediate action. This may include suspending or terminating the account to prevent further unauthorized access and protect the interests of other users. We will also take steps to investigate the situation and determine the extent of the unauthorized use. If necessary, we may cooperate with law enforcement agencies to address the issue.

(V) Use License

We grant you a limited, non - transferable, and non - exclusive license to use the Services solely for personal entertainment purposes. This license is restricted to your personal use only and does not allow you to sublicense, assign, or transfer the rights to others. Without our prior written consent, you are strictly prohibited from using the Services for commercial activities. For example, you cannot stream our games on platforms like Twitch for profit without our permission. You also cannot use game content in advertising campaigns, whether it's for promoting products or services, without our explicit approval. Additionally, creating derivative works based on our game content for commercial gain is not allowed. This means you cannot create and sell modified versions of our games or use game assets to create new products for financial profit.

By using our Services, you confirm that you meet all the above - mentioned eligibility requirements. We reserve the right to update and modify the user eligibility terms at any time. As a user, it is your responsibility to review these terms regularly. We will usually notify you of any significant changes through in - app notifications, emails, or announcements on our official website. However, it is still your obligation to stay informed about these changes to ensure continued compliance.
II. Service Description (I) Service Content

Guangzhou Xufeng Qingyu offers a diverse and extensive range of casual gaming services. Our game library includes game downloads, allowing you to install games on your preferred devices, whether it's a smartphone, tablet, or computer. We provide engaging online gaming experiences, where you can interact with other players from around the world, participate in multiplayer games, and build communities within the games. Additionally, we offer in - game purchase options, enabling you to enhance your gaming experience by purchasing virtual items, currency, or additional features.

We are constantly working hard to enhance our Services. Our dedicated team of game developers is constantly brainstorming and creating new game content. This could include new levels, characters, storylines, or game modes. We also focus on optimizing game performance to ensure smooth gameplay, reducing lag, and improving loading times. In addition, we strive to enrich the gameplay by introducing new mechanics, such as innovative control systems or unique in - game challenges. Whether you prefer an exciting puzzle game that tests your problem - solving mental agility, a relaxing simulation game that allows you to unwind, or an immersive role - playing adventure where you can create your own character and explore a virtual world, we aim to provide high - quality entertainment for all our users.

(II) Service Changes

Based on business development needs, market trends, and user feedback, we reserve the right to modify the content, functions, and rules of the Services. These changes may involve adjustments to gameplay mechanics. For example, we may change the way a character moves in a game, the scoring system, or the rules for winning a match. We may also update virtual items and currency, such as changing the value of virtual currency, introducing new virtual items, or altering the way they are obtained. Additionally, we may modify service fees, which could include in - game purchase prices, subscription fees for premium services, or fees for additional features.

We understand that these changes can impact your gaming experience, so we will make every effort to notify you in advance. We will use multiple channels for notifications, such as in - app pop - up notifications that are hard to miss when you open the app, emails sent to the address you provided during registration, and announcements on our official website. If you continue to use the Services after the changes, it indicates your acceptance of the new Terms. However, if you disagree with the changes, you have the option to stop using the Services.
III. Code of Conduct You acknowledge and agree that if Guangzhou Xufeng Qingyu, at its sole discretion, determines that you have violated our code of conduct, we have the right to take appropriate actions. These actions are designed to maintain a healthy, safe, and fair environment for all users. The actions may include restricting your access to certain content within the Services. For example, if you have been posting offensive comments in a game's chat function, we may restrict your access to the chat feature. We may also suspend or terminate your account, especially in cases of severe or repeated violations. Additionally, we may prohibit you from using some or all of the Services.

When using the Services, you must avoid the following behaviors:

Inappropriate Content Dissemination: Do not transmit, post, or display any offensive content. This includes content that is harmful, such as malware - related information; threatening, which could make other users feel unsafe; abusive, like using vulgar or offensive language; harassing, which involves persistent negative behavior towards others; defamatory, which damages someone's reputation; vulgar, using inappropriate and offensive words; obscene, containing explicit sexual content; hateful, expressing extreme dislike based on race, ethnicity, gender, religion, or other protected characteristics; pornographic, showing sexual material; or discriminatory. When communicating with other users, always use respectful and appropriate language. We encourage positive interactions and a friendly gaming community.

Infringement of Others' Privacy: Without the explicit written consent of other users, do not disclose their personal information in the games or related services. Personal information includes names, contact details such as phone numbers and email addresses, location information, and any other data that can identify an individual. This is to protect the privacy of our users. However, you have the right to share your own personal information at your discretion, but you should also be cautious about the potential risks.

Infringement of Intellectual Property Rights: Do not infringe on the intellectual property rights of any party. This means you should not upload, post, or distribute copyrighted content without proper authorization. Examples include pirated games, unauthorized music, movies, or images. Do not attempt to copy, modify, reverse - engineer, or distribute our game software or any other content within the Services without our permission. Our games and related content are protected by copyright laws, and we will take legal action against those who violate these rights.

Illegal Activities: Do not use our Services for any illegal activities, such as gambling, money laundering, fraud, or any activity that violates local, national, or international laws. Do not organize or participate in any illegal groups or activities through our platforms. We have a responsibility to ensure that our platforms are not used for illegal purposes, and we will cooperate with law enforcement agencies if necessary.

Disruption of Game Fairness: Do not engage in cheating in games. This includes using cheats, exploits, or any unfair means to gain an advantage over other players. Do not manipulate game results, boost scores unfairly, or engage in any behavior that undermines the fair - play environment of our games. We use anti - cheat systems to detect and prevent such behavior, and users found cheating will face severe penalties.

Commercial Abuse: Do not conduct unauthorized commercial activities using our Services. This includes advertising in - game, selling virtual items for real - world currency or other valuable items without our permission, or using our platform to promote your own commercial products or services. Our platform is not a marketplace for unauthorized commercial transactions, and such activities can disrupt the normal operation of the game economy.

Interference with Service Operation: Do not interfere with or disrupt the normal operation of our Services. This includes launching hacker attacks, sending spam emails that could overload our servers, or attempting unauthorized access to our servers, databases, or other system components. Such actions can cause service outages for other users and damage our infrastructure, and we will take legal measures against those who engage in such behavior.

If we have reasons to believe that you have violated or breached any of these Terms, we reserve the right to take immediate action. This may include terminating your account and prohibiting you from using all or part of the Services, including deleting your account. If we suspend or terminate your account, you will lose access to the account and any associated content. Please note that Guangzhou Xufeng Qingyu and third - party payment providers will not refund you for virtual currency or virtual items earned, developed, or purchased in - game. This is because the use of virtual items and currency is based on the assumption that users abide by the Terms of Service, and if you violate the terms, you forfeit your rights to these items and currency.
IV. Intellectual Property All content within the Services, such as game software, text, graphics, audio, video, trademarks, and logos, is protected by intellectual property laws. Guangzhou Xufeng Qingyu or our relevant licensors own these rights. Our game software is developed with a lot of effort and creativity, and the text, graphics, audio, and video elements are carefully crafted to provide a unique gaming experience. The trademarks and logos represent our brand identity and are also protected.

Without our prior written permission, you are strictly prohibited from:

Copying, modifying, adapting, translating, reverse - engineering, decompiling, or disassembling any content within the Services. These actions can undermine our intellectual property rights and the security of our games. For example, reverse - engineering our game software can expose security vulnerabilities and allow others to create unauthorized copies.

Distributing, disseminating, selling, leasing, licensing, or transferring the content of the Services in any form. This includes sharing game files, virtual items, or other content with others without permission.

Using the content of the Services for commercial purposes. Our content is provided for personal entertainment, and using it for commercial gain without our consent is a violation of our rights.

Removing or tampering with any copyright notices, trademark logos, or other intellectual property notices in the content of the Services. These notices are important for protecting our rights and indicating the ownership of the content.

We grant you a limited license to use the content of the Services solely for personal entertainment purposes in accordance with these Terms during your use of the Services. This license allows you to enjoy the games and other services in a personal capacity. We also have the right to analyze and use any data and records generated during your use of the Services to improve service quality, optimize the user experience, and develop new features. However, we respect your privacy and will handle your data in accordance with our Privacy Policy. We use data analytics tools to understand user behavior, such as which games are most popular, which levels are most challenging, and how users interact with the in - game store. This helps us make our Services better, but we ensure that your personal information is protected throughout the process.
V. Privacy Protection We highly value your privacy and are committed to protecting your personal information. For detailed information on how we collect, use, store, and safeguard your personal data, please refer to our "Privacy Policy". By using the Services, you consent to the processing of your personal information in accordance with the Privacy Policy.

We implement a series of reasonable technical and organizational measures to protect the security of your personal information. Our technical measures include using encryption technology to protect data during transmission and storage, implementing firewalls to prevent unauthorized access to our servers, and regularly updating our security systems to address new threats. Organizationally, we have strict access controls, ensuring that only authorized personnel can access your personal information, and we provide regular training to our employees on data privacy and security.

However, due to the nature of the internet, we cannot guarantee the absolute security of information. There are inherent risks in online activities, such as potential hacking attempts, phishing attacks, or technical glitches. You should be aware of these potential risks when using the Services and take appropriate precautions. For example, you should use strong passwords and change them regularly, avoid using public Wi - Fi for sensitive transactions within the Services, and keep your devices secure by installing the latest security patches and antivirus software.
VI. In - Game Virtual Items and Currency (I) Nature of Virtual Items and Currency

In - game virtual items and currency ("Virtual Items" and "Virtual Currency") are an integral part of the Services and are intended for use only within the games. Virtual Items can include things like special weapons in a combat game, unique outfits for a character, or decorative items for a virtual home. Virtual Currency is used to purchase these Virtual Items or access certain in - game features.

Virtual Items and Virtual Currency have no real - world monetary value and cannot be exchanged for real currency or other items of actual value. They are a digital representation within the game ecosystem and are designed to enhance your gaming experience. For example, you can use Virtual Currency to buy a special power - up in a game, but you cannot exchange that Virtual Currency for real - world money at a bank or exchange it for a physical item.

(II) Purchase and Use Rules

You can use real money to purchase Virtual Currency, which can then be used to buy Virtual Items. The purchase of Virtual Items and Currency is subject to these Terms and the specific regulations on the relevant purchase pages. Before making a purchase, carefully review the purchase information, including the quantity and price of Virtual Items and Currency. We provide clear details about what you will receive for your payment, such as how much Virtual Currency you will get for a certain amount of real money and what Virtual Items you can purchase with that currency.

All purchases are final and non - refundable. This is because once you have made a purchase, the Virtual Items or Currency are immediately credited to your account, and it is difficult to reverse the transaction. For example, if you buy a virtual outfit for your character, you cannot return it for a refund just because you changed your mind. However, if there is a technical error during the purchase process, such as a double - charge or an incorrect item being credited, we will investigate and resolve the issue.

(III) Management of Virtual Items and Currency

We have the right to adjust the quantity, value, acquisition methods, and usage rules of Virtual Items and Currency according to the operational needs of the games. For example, if we find that a certain Virtual Item is too overpowered in the game, we may adjust its value or how it is obtained to balance the gameplay. We will attempt to notify you in advance of such adjustments through in - game announcements, emails, or push notifications.

We also reserve the right to manage, regulate, control, modify, and delete Virtual Items and Currency. This is to ensure the stability and fairness of the game economy. For example, if we discover that a user has obtained Virtual Currency through cheating, we have the right to delete the Virtual Currency from their account. We are not liable for any losses caused to you by these adjustments. However, we will make these adjustments in a reasonable and just manner, always considering the best interests of the majority of users.

(IV) Account Termination and Virtual Items

If your account is terminated due to a violation of these Terms or other reasons, all Virtual Items and Currency in your account will be considered automatically waived. We have the right to dispose of them without providing any compensation. This is because the use of Virtual Items and Currency is based on the condition that you abide by the Terms of Service. Once you violate the terms, you lose the right to retain these digital assets. For example, if you are found to be using cheats in the game and your account is terminated, any virtual weapons, currency, or other items in your account will be removed.
VII. Refund Policy All purchases made on our gaming platform, including virtual items, in - game currency, subscription services, and downloadable content, are final and non - refundable. This policy is in place to ensure the stability of our game economy and to protect the rights of all users. Regardless of the reason, whether it's dissatisfaction with the purchase, a change of mind, or an accidental purchase, we generally do not offer refunds.

Before making a purchase, please carefully consider your decision and confirm the purchase information. We provide detailed descriptions of the items or services you are purchasing, including their features, functions, and limitations. Once the purchase is completed, the transaction cannot be reversed.

However, if you encounter technical problems during the purchase process that result in payment anomalies, such as duplicate charging, contact our customer service team promptly. We will verify the situation and take appropriate measures to resolve the problem. In cases of duplicate charging, we will ensure that the extra amount is refunded to your original payment method. Our standard practice is not to provide refunds for normal purchases, but we will correct abnormal payment situations to protect your rights and interests.
VIII. Service Termination (I) User - Initiated Termination

You have the right to stop using the Services at any time. If you wish to terminate your account, you can do so through the account management function in the app or by contacting our customer service. The account management function provides a clear and easy - to - use interface for you to initiate the termination process. You may need to provide some verification information to ensure the security of the account termination.

After account termination, you will lose access to all data and information associated with the account, including game progress, Virtual Items, and Currency. This data is stored on our servers and is linked to your account. Once the account is terminated, we will securely delete all your associated data in accordance with our data retention policy. Please exercise caution when making this decision, as the data cannot be recovered once the account is terminated.

(II) Our Termination of Services

If you violate these Terms, engage in illegal activities, or seriously disrupt the normal operation of the Services, we have the right to terminate your account and Services without prior notice. This is to protect the rights and interests of other users and the normal operation of our platform. For example, if you are found to be spreading malware through our game or engaging in large - scale harassment of other users, we will take immediate action to terminate your account.

In cases where we need to terminate part or all of the Services due to business adjustments, technical upgrades, or other reasons, we will notify you in advance. We understand that this may cause inconvenience to you, so we will try to provide as much notice as possible, usually through in - game announcements, emails, or official website notifications. We will also try to provide data migration or other solutions (if possible) within a reasonable period to minimize the impact on you. For example, if we are upgrading our game servers, we may provide a period of time for you to transfer your game progress to the new system.

After the termination of the Services, your license to use the Services will expire, and you must immediately stop using the Services. We are not liable for any losses caused to you by the termination of the Services, except as otherwise required by the laws of the region where our business is registered. This is to protect our legitimate business interests while also ensuring that we comply with relevant laws.
IX. Disclaimer (I) Service Availability

We strive to ensure the continuous availability of our Services. Our technical team works around the clock to monitor the servers, perform regular maintenance, and optimize the network infrastructure. However, we do not guarantee that the Services will be accessible at all times on all devices. The Services may experience interruptions, delays, or unavailability due to various factors.

Regular maintenance and upgrades are necessary to improve the performance and security of our Services. During these periods, the Services may be temporarily unavailable. We will try to schedule these maintenance activities during off - peak hours to minimize the impact on users. Technical failures, such as server hardware malfunctions or software bugs, can also cause service disruptions. In addition, network problems, including issues with your local internet service provider or global network outages, can prevent you from accessing the Services. In the case of planned maintenance and upgrades, we will try to notify you in advance through various channels, such as in - game notifications, emails, and official website announcements. However, for unexpected service interruptions, we may not be able to provide timely notice.

(II) Content Accuracy

We make every effort to ensure the accuracy of the information, content, and materials provided in the Services. Our content creation and management teams review and verify the information before it is published. However, we do not provide any express or implied warranties regarding the accuracy, completeness, reliability, or timeliness of the content.

The content in our Services may be subject to change, and there may be errors or omissions. For example, game descriptions may be updated to reflect new features, and the prices of in - game items may change. We are not liable for any losses or damages that you may incur as a result of relying on the content in the Services. You should always use your own judgment when using the information provided in the Services.

(III) Third - Party Content and Links

The Services may contain content provided by third parties or links to third - party websites. We are not responsible for the accuracy, legality, security, or reliability of third - party content. Third - party content providers are independent entities, and we have no control over the content they create or distribute.

We also do not assume liability for the privacy policies or terms of service of third - party websites. When you access third - party content or links through our Services, you do so at your own risk. The third - party websites may have different security measures and privacy policies than our platform. We cannot guarantee the full compatibility of third - party services with our own. For example, a third - party advertising network may use different tracking technologies, which may raise privacy concerns.

(IV) Service Risk Assumption

You assume all risks associated with using the Services. The Services are provided "as is", without any form of warranty. This includes, but is not limited to, warranties of merchantability, fitness for a particular purpose, and non - infringement.

We are not liable for any direct, indirect, incidental, special, or consequential losses or damages arising from your use of the Services. For example, if you lose game progress due to a power outage on your end or if you suffer financial losses because of a third - party scam while using our Services, we will not be held responsible. You should be aware of the potential risks and take appropriate precautions when using the Services.
X. Dispute Resolution (I) Governing Law

These Terms are governed by and construed in accordance with the laws of the region where our company is located. This choice of law ensures that all disputes and matters related to these Terms are handled in a consistent and legally compliant manner.

The laws of this region have specific regulations regarding contracts, intellectual property, and consumer rights. By agreeing to these Terms, you consent to the application of these laws in case of any disputes.

(II) Dispute Resolution Method

If a dispute arises between you and us regarding these Terms or the use of the Services, both parties should first attempt to resolve it through friendly negotiation. Negotiation is a cost - effective and efficient way to resolve disputes. We are committed to communicating with you in good faith to find a mutually acceptable solution.

If the negotiation fails, either party has the right to submit the dispute to the relevant dispute resolution institutions in the aforesaid region. This could be a court of law or an alternative dispute resolution mechanism, depending on the nature of the dispute. For relatively small - scale disputes, we may recommend mediation or arbitration, which can be quicker and less formal than going to court.

During the dispute resolution process, except for the disputed matters, both parties must continue to abide by the other provisions of these Terms. This ensures the normal operation of the Services and the rights and interests of both parties are protected.
XI. Other Provisions (I) Severability

If any part of these Terms is determined to be invalid, illegal, or unenforceable, it shall not affect the validity, legality, and enforceability of the other parts. We will make every effort to modify the invalid, illegal, or unenforceable part to comply with legal requirements.

For example, if a particular clause in these Terms is found to be in conflict with local laws, we will work to rewrite the clause to make it legal and enforceable. If modification is not possible, this part will be separated from these Terms without affecting the overall effectiveness of the Terms.

(II) Waiver

Our failure or delay in exercising any rights under these Terms shall not be construed as a waiver of such rights. If we choose not to enforce a particular provision against you at a certain time, it does not mean that we will not enforce it in the future.

For example, if we do not immediately take action against a minor violation of the code of conduct, it does not mean that we will tolerate similar violations in the future. We reserve the right to enforce all of our rights under these Terms at any time.

(III) Amendment of Terms

We have the right to amend these Terms at any time. The amended Terms will be announced on our designated channels, such as in the app or on the official website. They will come into effect after a reasonable period, typically 15 days from the date of announcement.

If you continue to use the Services after the amendment of the Terms, it indicates your acceptance of the new Terms. It is your responsibility to check these Terms regularly to stay informed about any changes. We may also send you notifications about significant changes to the Terms through email or in - game messages.

(IV) Notices

Notices sent by us to you can be made through in - app notifications, emails, text messages, or official website announcements. Notices are considered delivered upon sending. You are responsible for regularly checking for notice information to stay informed about relevant changes and important matters regarding the Services.

For example, if we announce a new in - game event through an in - app notification, you should check the notification to participate in the event. If we send you an email about a change in the refund policy, you should read the email to understand the new policy.

These Terms constitute the entire agreement between you and Guangzhou Xufeng Qingyu regarding the use of the Services. They supersede all previous oral or written agreements on the use of the Services. If you have any questions or suggestions regarding these Terms, you can contact us via [email protected] or at our address: Room G290 (Self - numbered), Room 201, Block B, 2nd Floor, Compound of No. 61 Dongpu Erma Road, Tianhe District, Guangzhou City, China. We are always happy to hear from you and address any concerns you may have.