These Terms of Service (the "Terms") are a legally binding agreement established
between you and Guangzhou Xufeng Qingyu Information Service Co., Ltd. (referred
to as "Guangzhou Xufeng Qingyu", "we", "us", or "our" hereinafter). They apply
comprehensively to your access to and utilization of all aspects of our
services, including but not limited to our official websites, various
applications, a wide range of casual games, and every service provided through
our platforms (collectively known as the "Services" in these Terms). Before you
start using our Services, it is of utmost importance that you read these Terms
carefully. Once you access or use the Services, it is deemed that you have given
your consent to be bound by these Terms. If you have any disagreement with any
part of these Terms, you must immediately cease using the Services.
I. User Eligibility
(I) Age Limit
To use the Services provided by Guangzhou Xufeng Qingyu, you must have
reached the age of 13. Users who are under 13 are strictly prohibited from using
our Services. For young users between 13 and 18 years old, parental or guardian
consent is an essential prerequisite for using the Services. We take our
responsibility seriously to comply with all laws and regulations related to
minors' online activities. This includes, but is not limited to, the Children's
Online Privacy Protection Act (COPPA) in relevant regions and other local laws
safeguarding minors' rights. We are committed to creating a safe and secure
online environment for minors, ensuring that their privacy is well - protected.
We implement strict measures to verify the age of users during the registration
process, such as requesting valid identification information in some cases, and
we have dedicated systems to monitor and prevent underage access to
inappropriate content.
(II) Account Registration
Certain Services require you to create an account. When registering, you
are obligated to provide accurate, complete, and up - to - date personal
information. This includes your full legal name, accurate date of birth, a valid
email address that you have regular access to, a working mobile phone number for
verification purposes, and a strong and secure password. A strong password
should consist of a combination of uppercase and lowercase letters, numbers, and
special characters to enhance the security of your account.
You are the sole person responsible for maintaining the confidentiality
of your account information. Under no circumstances should you share your
account details, especially your password, with anyone else. This is to prevent
unauthorized access to your account, which could lead to the leakage of your
personal information, loss of virtual items or currency, or other negative
consequences. You will be held fully accountable for all activities that occur
under your account. Whether the activities are carried out by you directly or by
someone who gains unauthorized access to your account due to your negligence in
protecting your account information, you are liable. Guangzhou Xufeng Qingyu
will not be responsible for any losses or damages arising from your failure to
safeguard your account information. For example, if someone steals your password
because you shared it on a public platform and then uses your account to make
unauthorized in - game purchases, we will not be liable for reimbursing those
purchases.
(III) Legal Compliance
When using our Services, you are required to abide by all applicable
laws and regulations. This encompasses laws at the local, national, and
international levels, depending on your jurisdiction and the nature of your use
of the Services. In particular, you must comply with the laws in the region
where you access the Services. For example, if you are accessing the Services
from the European Union, you need to adhere to the General Data Protection
Regulation (GDPR) regarding data privacy.
Using our Services for illegal or inappropriate activities is strictly
prohibited. This includes, but is not limited to, intellectual property
infringement, such as using copyrighted materials without permission. It also
includes harassment of other users, which can take various forms like sending
offensive messages, making threats, or engaging in cyberbullying. Additionally,
the dissemination of harmful or illegal content, such as terrorist propaganda,
child pornography, or malware - infected files, is completely unacceptable. We
have a zero - tolerance policy for such activities and will take legal action
against users who violate these rules, including reporting them to relevant law
enforcement agencies.
(IV) Account Nature
User accounts are designed solely for personal use. You are not
permitted to transfer, sell, lease, or share your account with others. This is
to maintain the integrity of our service ecosystem and protect the rights and
interests of all users. When you create an account, it is associated with your
unique identity, and sharing it can lead to various problems. For instance, if
you sell your account, the new user may engage in activities that violate our
Terms of Service, which could result in the suspension or termination of the
account, and you may also face legal issues.
If we detect unauthorized third - party use of your account, we reserve
the right to take immediate action. This may include suspending or terminating
the account to prevent further unauthorized access and protect the interests of
other users. We will also take steps to investigate the situation and determine
the extent of the unauthorized use. If necessary, we may cooperate with law
enforcement agencies to address the issue.
(V) Use License
We grant you a limited, non - transferable, and non - exclusive license
to use the Services solely for personal entertainment purposes. This license is
restricted to your personal use only and does not allow you to sublicense,
assign, or transfer the rights to others. Without our prior written consent, you
are strictly prohibited from using the Services for commercial activities. For
example, you cannot stream our games on platforms like Twitch for profit without
our permission. You also cannot use game content in advertising campaigns,
whether it's for promoting products or services, without our explicit approval.
Additionally, creating derivative works based on our game content for commercial
gain is not allowed. This means you cannot create and sell modified versions of
our games or use game assets to create new products for financial profit.
By using our Services, you confirm that you meet all the above -
mentioned eligibility requirements. We reserve the right to update and modify
the user eligibility terms at any time. As a user, it is your responsibility to
review these terms regularly. We will usually notify you of any significant
changes through in - app notifications, emails, or announcements on our official
website. However, it is still your obligation to stay informed about these
changes to ensure continued compliance.
II. Service Description
(I) Service Content
Guangzhou Xufeng Qingyu offers a diverse and extensive range of casual
gaming services. Our game library includes game downloads, allowing you to
install games on your preferred devices, whether it's a smartphone, tablet, or
computer. We provide engaging online gaming experiences, where you can interact
with other players from around the world, participate in multiplayer games, and
build communities within the games. Additionally, we offer in - game purchase
options, enabling you to enhance your gaming experience by purchasing virtual
items, currency, or additional features.
We are constantly working hard to enhance our Services. Our dedicated
team of game developers is constantly brainstorming and creating new game
content. This could include new levels, characters, storylines, or game modes.
We also focus on optimizing game performance to ensure smooth gameplay, reducing
lag, and improving loading times. In addition, we strive to enrich the gameplay
by introducing new mechanics, such as innovative control systems or unique in -
game challenges. Whether you prefer an exciting puzzle game that tests your
problem - solving mental agility, a relaxing simulation game that allows you to
unwind, or an immersive role - playing adventure where you can create your own
character and explore a virtual world, we aim to provide high - quality
entertainment for all our users.
(II) Service Changes
Based on business development needs, market trends, and user feedback,
we reserve the right to modify the content, functions, and rules of the
Services. These changes may involve adjustments to gameplay mechanics. For
example, we may change the way a character moves in a game, the scoring system,
or the rules for winning a match. We may also update virtual items and currency,
such as changing the value of virtual currency, introducing new virtual items,
or altering the way they are obtained. Additionally, we may modify service fees,
which could include in - game purchase prices, subscription fees for premium
services, or fees for additional features.
We understand that these changes can impact your gaming experience, so
we will make every effort to notify you in advance. We will use multiple
channels for notifications, such as in - app pop - up notifications that are
hard to miss when you open the app, emails sent to the address you provided
during registration, and announcements on our official website. If you continue
to use the Services after the changes, it indicates your acceptance of the new
Terms. However, if you disagree with the changes, you have the option to stop
using the Services.
III. Code of Conduct
You acknowledge and agree that if Guangzhou Xufeng Qingyu, at its sole
discretion, determines that you have violated our code of conduct, we have the
right to take appropriate actions. These actions are designed to maintain a
healthy, safe, and fair environment for all users. The actions may include
restricting your access to certain content within the Services. For example, if
you have been posting offensive comments in a game's chat function, we may
restrict your access to the chat feature. We may also suspend or terminate your
account, especially in cases of severe or repeated violations. Additionally, we
may prohibit you from using some or all of the Services.
When using the Services, you must avoid the following behaviors:
Inappropriate Content Dissemination: Do not transmit, post, or display
any offensive content. This includes content that is harmful, such as malware -
related information; threatening, which could make other users feel unsafe;
abusive, like using vulgar or offensive language; harassing, which involves
persistent negative behavior towards others; defamatory, which damages someone's
reputation; vulgar, using inappropriate and offensive words; obscene, containing
explicit sexual content; hateful, expressing extreme dislike based on race,
ethnicity, gender, religion, or other protected characteristics; pornographic,
showing sexual material; or discriminatory. When communicating with other users,
always use respectful and appropriate language. We encourage positive
interactions and a friendly gaming community.
Infringement of Others' Privacy: Without the explicit written consent of
other users, do not disclose their personal information in the games or related
services. Personal information includes names, contact details such as phone
numbers and email addresses, location information, and any other data that can
identify an individual. This is to protect the privacy of our users. However,
you have the right to share your own personal information at your discretion,
but you should also be cautious about the potential risks.
Infringement of Intellectual Property Rights: Do not infringe on the
intellectual property rights of any party. This means you should not upload,
post, or distribute copyrighted content without proper authorization. Examples
include pirated games, unauthorized music, movies, or images. Do not attempt to
copy, modify, reverse - engineer, or distribute our game software or any other
content within the Services without our permission. Our games and related
content are protected by copyright laws, and we will take legal action against
those who violate these rights.
Illegal Activities: Do not use our Services for any illegal activities,
such as gambling, money laundering, fraud, or any activity that violates local,
national, or international laws. Do not organize or participate in any illegal
groups or activities through our platforms. We have a responsibility to ensure
that our platforms are not used for illegal purposes, and we will cooperate with
law enforcement agencies if necessary.
Disruption of Game Fairness: Do not engage in cheating in games. This
includes using cheats, exploits, or any unfair means to gain an advantage over
other players. Do not manipulate game results, boost scores unfairly, or engage
in any behavior that undermines the fair - play environment of our games. We use
anti - cheat systems to detect and prevent such behavior, and users found
cheating will face severe penalties.
Commercial Abuse: Do not conduct unauthorized commercial activities
using our Services. This includes advertising in - game, selling virtual items
for real - world currency or other valuable items without our permission, or
using our platform to promote your own commercial products or services. Our
platform is not a marketplace for unauthorized commercial transactions, and such
activities can disrupt the normal operation of the game economy.
Interference with Service Operation: Do not interfere with or disrupt
the normal operation of our Services. This includes launching hacker attacks,
sending spam emails that could overload our servers, or attempting unauthorized
access to our servers, databases, or other system components. Such actions can
cause service outages for other users and damage our infrastructure, and we will
take legal measures against those who engage in such behavior.
If we have reasons to believe that you have violated or breached any of
these Terms, we reserve the right to take immediate action. This may include
terminating your account and prohibiting you from using all or part of the
Services, including deleting your account. If we suspend or terminate your
account, you will lose access to the account and any associated content. Please
note that Guangzhou Xufeng Qingyu and third - party payment providers will not
refund you for virtual currency or virtual items earned, developed, or purchased
in - game. This is because the use of virtual items and currency is based on the
assumption that users abide by the Terms of Service, and if you violate the
terms, you forfeit your rights to these items and currency.
IV. Intellectual Property
All content within the Services, such as game software, text, graphics, audio,
video, trademarks, and logos, is protected by intellectual property laws.
Guangzhou Xufeng Qingyu or our relevant licensors own these rights. Our game
software is developed with a lot of effort and creativity, and the text,
graphics, audio, and video elements are carefully crafted to provide a unique
gaming experience. The trademarks and logos represent our brand identity and are
also protected.
Without our prior written permission, you are strictly prohibited from:
Copying, modifying, adapting, translating, reverse - engineering,
decompiling, or disassembling any content within the Services. These actions can
undermine our intellectual property rights and the security of our games. For
example, reverse - engineering our game software can expose security
vulnerabilities and allow others to create unauthorized copies.
Distributing, disseminating, selling, leasing, licensing, or
transferring the content of the Services in any form. This includes sharing game
files, virtual items, or other content with others without permission.
Using the content of the Services for commercial purposes. Our content
is provided for personal entertainment, and using it for commercial gain without
our consent is a violation of our rights.
Removing or tampering with any copyright notices, trademark logos, or
other intellectual property notices in the content of the Services. These
notices are important for protecting our rights and indicating the ownership of
the content.
We grant you a limited license to use the content of the Services solely
for personal entertainment purposes in accordance with these Terms during your
use of the Services. This license allows you to enjoy the games and other
services in a personal capacity. We also have the right to analyze and use any
data and records generated during your use of the Services to improve service
quality, optimize the user experience, and develop new features. However, we
respect your privacy and will handle your data in accordance with our Privacy
Policy. We use data analytics tools to understand user behavior, such as which
games are most popular, which levels are most challenging, and how users
interact with the in - game store. This helps us make our Services better, but
we ensure that your personal information is protected throughout the process.
V. Privacy Protection
We highly value your privacy and are committed to protecting your personal
information. For detailed information on how we collect, use, store, and
safeguard your personal data, please refer to our "Privacy Policy". By using the
Services, you consent to the processing of your personal information in
accordance with the Privacy Policy.
We implement a series of reasonable technical and organizational
measures to protect the security of your personal information. Our technical
measures include using encryption technology to protect data during transmission
and storage, implementing firewalls to prevent unauthorized access to our
servers, and regularly updating our security systems to address new threats.
Organizationally, we have strict access controls, ensuring that only authorized
personnel can access your personal information, and we provide regular training
to our employees on data privacy and security.
However, due to the nature of the internet, we cannot guarantee the
absolute security of information. There are inherent risks in online activities,
such as potential hacking attempts, phishing attacks, or technical glitches. You
should be aware of these potential risks when using the Services and take
appropriate precautions. For example, you should use strong passwords and change
them regularly, avoid using public Wi - Fi for sensitive transactions within the
Services, and keep your devices secure by installing the latest security patches
and antivirus software.
VI. In - Game Virtual Items and Currency
(I) Nature of Virtual Items and Currency
In - game virtual items and currency ("Virtual Items" and "Virtual
Currency") are an integral part of the Services and are intended for use only
within the games. Virtual Items can include things like special weapons in a
combat game, unique outfits for a character, or decorative items for a virtual
home. Virtual Currency is used to purchase these Virtual Items or access certain
in - game features.
Virtual Items and Virtual Currency have no real - world monetary value
and cannot be exchanged for real currency or other items of actual value. They
are a digital representation within the game ecosystem and are designed to
enhance your gaming experience. For example, you can use Virtual Currency to buy
a special power - up in a game, but you cannot exchange that Virtual Currency
for real - world money at a bank or exchange it for a physical item.
(II) Purchase and Use Rules
You can use real money to purchase Virtual Currency, which can then be
used to buy Virtual Items. The purchase of Virtual Items and Currency is subject
to these Terms and the specific regulations on the relevant purchase pages.
Before making a purchase, carefully review the purchase information, including
the quantity and price of Virtual Items and Currency. We provide clear details
about what you will receive for your payment, such as how much Virtual Currency
you will get for a certain amount of real money and what Virtual Items you can
purchase with that currency.
All purchases are final and non - refundable. This is because once you
have made a purchase, the Virtual Items or Currency are immediately credited to
your account, and it is difficult to reverse the transaction. For example, if
you buy a virtual outfit for your character, you cannot return it for a refund
just because you changed your mind. However, if there is a technical error
during the purchase process, such as a double - charge or an incorrect item
being credited, we will investigate and resolve the issue.
(III) Management of Virtual Items and Currency
We have the right to adjust the quantity, value, acquisition methods,
and usage rules of Virtual Items and Currency according to the operational needs
of the games. For example, if we find that a certain Virtual Item is too
overpowered in the game, we may adjust its value or how it is obtained to
balance the gameplay. We will attempt to notify you in advance of such
adjustments through in - game announcements, emails, or push notifications.
We also reserve the right to manage, regulate, control, modify, and
delete Virtual Items and Currency. This is to ensure the stability and fairness
of the game economy. For example, if we discover that a user has obtained
Virtual Currency through cheating, we have the right to delete the Virtual
Currency from their account. We are not liable for any losses caused to you by
these adjustments. However, we will make these adjustments in a reasonable and
just manner, always considering the best interests of the majority of users.
(IV) Account Termination and Virtual Items
If your account is terminated due to a violation of these Terms or other
reasons, all Virtual Items and Currency in your account will be considered
automatically waived. We have the right to dispose of them without providing any
compensation. This is because the use of Virtual Items and Currency is based on
the condition that you abide by the Terms of Service. Once you violate the
terms, you lose the right to retain these digital assets. For example, if you
are found to be using cheats in the game and your account is terminated, any
virtual weapons, currency, or other items in your account will be removed.
VII. Refund Policy
All purchases made on our gaming platform, including virtual items, in - game
currency, subscription services, and downloadable content, are final and non -
refundable. This policy is in place to ensure the stability of our game economy
and to protect the rights of all users. Regardless of the reason, whether it's
dissatisfaction with the purchase, a change of mind, or an accidental purchase,
we generally do not offer refunds.
Before making a purchase, please carefully consider your decision and
confirm the purchase information. We provide detailed descriptions of the items
or services you are purchasing, including their features, functions, and
limitations. Once the purchase is completed, the transaction cannot be reversed.
However, if you encounter technical problems during the purchase process
that result in payment anomalies, such as duplicate charging, contact our
customer service team promptly. We will verify the situation and take
appropriate measures to resolve the problem. In cases of duplicate charging, we
will ensure that the extra amount is refunded to your original payment method.
Our standard practice is not to provide refunds for normal purchases, but we
will correct abnormal payment situations to protect your rights and interests.
VIII. Service Termination
(I) User - Initiated Termination
You have the right to stop using the Services at any time. If you wish
to terminate your account, you can do so through the account management function
in the app or by contacting our customer service. The account management
function provides a clear and easy - to - use interface for you to initiate the
termination process. You may need to provide some verification information to
ensure the security of the account termination.
After account termination, you will lose access to all data and
information associated with the account, including game progress, Virtual Items,
and Currency. This data is stored on our servers and is linked to your account.
Once the account is terminated, we will securely delete all your associated data
in accordance with our data retention policy. Please exercise caution when
making this decision, as the data cannot be recovered once the account is
terminated.
(II) Our Termination of Services
If you violate these Terms, engage in illegal activities, or seriously
disrupt the normal operation of the Services, we have the right to terminate
your account and Services without prior notice. This is to protect the rights
and interests of other users and the normal operation of our platform. For
example, if you are found to be spreading malware through our game or engaging
in large - scale harassment of other users, we will take immediate action to
terminate your account.
In cases where we need to terminate part or all of the Services due to
business adjustments, technical upgrades, or other reasons, we will notify you
in advance. We understand that this may cause inconvenience to you, so we will
try to provide as much notice as possible, usually through in - game
announcements, emails, or official website notifications. We will also try to
provide data migration or other solutions (if possible) within a reasonable
period to minimize the impact on you. For example, if we are upgrading our game
servers, we may provide a period of time for you to transfer your game progress
to the new system.
After the termination of the Services, your license to use the Services
will expire, and you must immediately stop using the Services. We are not liable
for any losses caused to you by the termination of the Services, except as
otherwise required by the laws of the region where our business is registered.
This is to protect our legitimate business interests while also ensuring that we
comply with relevant laws.
IX. Disclaimer
(I) Service Availability
We strive to ensure the continuous availability of our Services. Our
technical team works around the clock to monitor the servers, perform regular
maintenance, and optimize the network infrastructure. However, we do not
guarantee that the Services will be accessible at all times on all devices. The
Services may experience interruptions, delays, or unavailability due to various
factors.
Regular maintenance and upgrades are necessary to improve the
performance and security of our Services. During these periods, the Services may
be temporarily unavailable. We will try to schedule these maintenance activities
during off - peak hours to minimize the impact on users. Technical failures,
such as server hardware malfunctions or software bugs, can also cause service
disruptions. In addition, network problems, including issues with your local
internet service provider or global network outages, can prevent you from
accessing the Services. In the case of planned maintenance and upgrades, we will
try to notify you in advance through various channels, such as in - game
notifications, emails, and official website announcements. However, for
unexpected service interruptions, we may not be able to provide timely notice.
(II) Content Accuracy
We make every effort to ensure the accuracy of the information, content,
and materials provided in the Services. Our content creation and management
teams review and verify the information before it is published. However, we do
not provide any express or implied warranties regarding the accuracy,
completeness, reliability, or timeliness of the content.
The content in our Services may be subject to change, and there may be
errors or omissions. For example, game descriptions may be updated to reflect
new features, and the prices of in - game items may change. We are not liable
for any losses or damages that you may incur as a result of relying on the
content in the Services. You should always use your own judgment when using the
information provided in the Services.
(III) Third - Party Content and Links
The Services may contain content provided by third parties or links to
third - party websites. We are not responsible for the accuracy, legality,
security, or reliability of third - party content. Third - party content
providers are independent entities, and we have no control over the content they
create or distribute.
We also do not assume liability for the privacy policies or terms of
service of third - party websites. When you access third - party content or
links through our Services, you do so at your own risk. The third - party
websites may have different security measures and privacy policies than our
platform. We cannot guarantee the full compatibility of third - party services
with our own. For example, a third - party advertising network may use different
tracking technologies, which may raise privacy concerns.
(IV) Service Risk Assumption
You assume all risks associated with using the Services. The Services
are provided "as is", without any form of warranty. This includes, but is not
limited to, warranties of merchantability, fitness for a particular purpose, and
non - infringement.
We are not liable for any direct, indirect, incidental, special, or
consequential losses or damages arising from your use of the Services. For
example, if you lose game progress due to a power outage on your end or if you
suffer financial losses because of a third - party scam while using our
Services, we will not be held responsible. You should be aware of the potential
risks and take appropriate precautions when using the Services.
X. Dispute Resolution
(I) Governing Law
These Terms are governed by and construed in accordance with the laws of
the region where our company is located. This choice of law ensures that all
disputes and matters related to these Terms are handled in a consistent and
legally compliant manner.
The laws of this region have specific regulations regarding contracts,
intellectual property, and consumer rights. By agreeing to these Terms, you
consent to the application of these laws in case of any disputes.
(II) Dispute Resolution Method
If a dispute arises between you and us regarding these Terms or the use
of the Services, both parties should first attempt to resolve it through
friendly negotiation. Negotiation is a cost - effective and efficient way to
resolve disputes. We are committed to communicating with you in good faith to
find a mutually acceptable solution.
If the negotiation fails, either party has the right to submit the
dispute to the relevant dispute resolution institutions in the aforesaid region.
This could be a court of law or an alternative dispute resolution mechanism,
depending on the nature of the dispute. For relatively small - scale disputes,
we may recommend mediation or arbitration, which can be quicker and less formal
than going to court.
During the dispute resolution process, except for the disputed matters,
both parties must continue to abide by the other provisions of these Terms. This
ensures the normal operation of the Services and the rights and interests of
both parties are protected.
XI. Other Provisions
(I) Severability
If any part of these Terms is determined to be invalid, illegal, or
unenforceable, it shall not affect the validity, legality, and enforceability of
the other parts. We will make every effort to modify the invalid, illegal, or
unenforceable part to comply with legal requirements.
For example, if a particular clause in these Terms is found to be in
conflict with local laws, we will work to rewrite the clause to make it legal
and enforceable. If modification is not possible, this part will be separated
from these Terms without affecting the overall effectiveness of the Terms.
(II) Waiver
Our failure or delay in exercising any rights under these Terms shall
not be construed as a waiver of such rights. If we choose not to enforce a
particular provision against you at a certain time, it does not mean that we
will not enforce it in the future.
For example, if we do not immediately take action against a minor
violation of the code of conduct, it does not mean that we will tolerate similar
violations in the future. We reserve the right to enforce all of our rights
under these Terms at any time.
(III) Amendment of Terms
We have the right to amend these Terms at any time. The amended Terms
will be announced on our designated channels, such as in the app or on the
official website. They will come into effect after a reasonable period,
typically 15 days from the date of announcement.
If you continue to use the Services after the amendment of the Terms, it
indicates your acceptance of the new Terms. It is your responsibility to check
these Terms regularly to stay informed about any changes. We may also send you
notifications about significant changes to the Terms through email or in - game
messages.
(IV) Notices
Notices sent by us to you can be made through in - app notifications,
emails, text messages, or official website announcements. Notices are considered
delivered upon sending. You are responsible for regularly checking for notice
information to stay informed about relevant changes and important matters
regarding the Services.
For example, if we announce a new in - game event through an in - app
notification, you should check the notification to participate in the event. If
we send you an email about a change in the refund policy, you should read the
email to understand the new policy.
These Terms constitute the entire agreement between you and Guangzhou
Xufeng Qingyu regarding the use of the Services. They supersede all previous
oral or written agreements on the use of the Services. If you have any questions
or suggestions regarding these Terms, you can contact us via [email protected]
or at our address: Room G290 (Self - numbered), Room 201, Block B, 2nd Floor,
Compound of No. 61 Dongpu Erma Road, Tianhe District, Guangzhou City, China. We
are always happy to hear from you and address any concerns you may have.
